OneMain Financial

The only professional person working for this financial office is the branch manager which is only available when you apply for a loan. The customer service from Veronica and Luis is very poor specially in communication skills and taking messages for Jonathan Gonzalez. Application process is long and they asked for personal references but never call them till you fall back on your payments. A well organized company will check reference first and we ask the people we want to add them and let them know they calling to check reference cause I put application for loan and they never do. Then you get Veronica and Luis blow up your phone with calls 24/7 and they don't let you talk or listen to you as a their customer. I really regret going here. My parents recommend onemain I went to the wrong location for better service try Lakeview on Lincoln Ave.